WASH Manager - Mercy Corps

الصفحة الرئيسية

WASH Manager - Mercy Corps




  • Position Title   : Water and Sanitation Manager (WASH Manager)     
  • Position Type   : Regular, Full Time
  • Location   : Mercy Corps / Gaza Office
  • Duration           : 6 months (with possibility of extension depending on  funding availability)
         

        ABOUT MERCYCORPS:

         
        Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future. In Palestine, Mercy Corps has been working hand-in-hand with local communities and partners since the 1980s and has staff in three offices based in East Jerusalem, West Bank, and Gaza. Mercy Corps work aims to increase the capacity of Palestinian civil society to promote inclusive social and economic development, long-term recovery, and respond to humanitarian needs. 
         

        GENERAL POSITION SUMMARY: -

        The WASH Manager will work closely with the Director of Programs to lead WASH program/projects covering Design, Fundraising, Implementation, and Management. The WASH Manager shall also ensure effective project coordination and technical support, monitoring and evaluation, quality assurance, and accountability in close collaboration with the operations finance and internal control teams. S/he will help represent Mercy Corps’ WASH projects to donors, major sector stakeholders such as PWA and CMWU, WASH Cluster, and other peer INGOs in this sector.
         

        ESSENTIAL JOB FUNCTIONS: -

        Contribute to the planning, designing, execution, and outreach for the Investment Readiness Program IRAS with support from Startups Program Manager; and continuously reflect on the program progress and deliverables to improve future cycles of the program

        Program Planning, Implementation, and Development


        1. Be fully responsible for the management of the WASH program in the spirit of providing the best possible value for Mercy Corps, program beneficiaries, and the community at large.
        2. Ensure WASH programs/projects activities are implemented in accordance with technical, budgetary, and timely requirements to the highest standards delivering the maximum possible quality and in compliance with all Mercy Corps and donor standards, policies, and procedures. 
        3. Regularly develop, prepare, and maintain up-to-date work plans, budgets, contracts, and procurements needed to implement project activities.
        4. Identify, and lead the design process of new WASH project activities or modify existing project activities to address community needs based on data gathered from community representatives, local partner NGOs/CBOs, INGOs, and WASH cluster assessments and reports.
        5. Lead needs assessments, data collection and analyses, WASH project designs, specific technical designs. Coordinate with MEL and relevant Mercy Corps technical support units (TSUs), and external parties.
        6. Develop/Lead and track implementation plans, work plans, technical designs, drawings, specifications, BoQs, timelines, environmental examinations, quality control plans, tender documents, and any other technical document for all WASH projects in close coordination with Mercy Corps relevant departments, in addition to relevant external stakeholders. 
        7. Ensure high-quality monitoring and evaluation procedures are in place and maintained with a focus on outputs and outcomes.
        8. Develop, in cooperation with Mercy Corps' Monitoring, Evaluation and Learning Unit evaluation strategy, and monitoring tools.
        9. Lead in planning baseline and end-line data collection according to the established evaluation strategy, support data analysis, and provide analytical reports.
        10. Ensure active engagement, timely communication, and proper coordination with Mercy Corps support departments, including Finance and Compliance, MEL, Procurement, HR, and Admin. 

        Fundraising, Coordination, and Representation 


        1. Under the supervision of the Director of Programs and Country Director; seek new WASH opportunities, participate and lead fundraising initiatives, proposal writing, and data collection.
        2. Establish productive relationships with all sector-related stakeholders, including donors, official bodies, private sector actors, and other NGOs/INGOs.
        3. Represent Mercy Corps at all relevant coordination meetings and external forums/workshops/ conferences.
        4. Coordinate with other NGOs to consolidate Mercy Corps' strategic niche in WASH sector and identify strategic partnerships.

        Program Minimum Standards 


        1. Ensure that project minimum standards are consistently adhered to.
        2. Ensure that a comprehensive reporting schedule and quarterly planning process are maintained and adhered to according to requirements.
        3. Ensure that donor reports produced by the Projects team effectively demonstrate the impact of Mercy Corps' project interventions.

        Team Management 


        1. Supervise, hire and orient new team members as necessary.
        2. Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
        3. Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
        4. Provide team members with information, tools and other resources to improve performance, and reach objectives.
        5. Contribute to country team-building efforts, help team members identify problem solving options, and ensure the integration of all team members into relevant decision-making processes.
        6. Ensure performance reviews are completed on time and that staff are given feedback on work performance and key priorities.

        Monitoring and Evaluation, and Reporting


        1. Ensure high quality monitoring and evaluation procedures are in place and maintained with a focus on outputs and outcomes.
        2. Provide periodic and ad-hoc updates on the status of the WASH project implementation.
        3. Ensure information for donor semi-monthly, quarterly, and annual reports is submitted on time; as required. Review all reports to ensure a high-quality product.
        4. Maintain project summaries for donors and internal use, including updated fact sheets. Write success stories and produce other written material as required.

        Security


        • Ensure that programs are designed and implemented with a clear analysis and understanding of security management priorities.

        Organizational Learning  


        • As part of our commitment to organizational learning – and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve – Mercy Corps expects all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
        • Contribute to the development of Mercy Corps’ country strategy and annual plans.

        Accountability to Beneficiaries 


        Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
        Guarantee community involvement at all phases of the project (identification, design, implementation, and monitoring) to ensure the development of community ownership for the projects. 

        SUPERVISORY RESPONSIBILITY: 

        The WASH Program manager may supervise officers and coordinator levels based on the size of WASH projects.
         
        ACCOUNTABILITY: -
        REPORTS DIRECTLY TO: Director of Programs 
        WORKS DIRECTLY WITH: The WASH Manager works directly with Operations and Finance Departments and MEL Unit and other program teams as required..
         

        Accountability to Participants and Stakeholders 

        Mercy Corps team members are expected to support all efforts toward accountability, specifically to    program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. 
        Team members, service contractors, volunteers, and interns are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. 

        QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE: 

        1. A BSc Degree in Civil Engineering, Water Resources Management, Water Treatment Technologies, or related field; MA/S preferred.
        2. 5-10 years of field experience in the management of development programs including infrastructure, and water desalination.
        3. Experience in the Palestinian WASH sector. Excellent understanding of water systems.
        4. Demonstrated success working effectively and respectfully with country government, private sector, INGO, NGO partners, and other stakeholders in a complex environment.
        5. Excellent writing skills and experience with proposal development processes with prior experience with USAID, UN, EU, and other funding agencies.
        6. Successful and proven negotiation, communication, and organization skills.
        7. Excellent oral and written English skills are required.
        8. Experience managing a team.
         

        SUCCESS FACTORS:

        The successful candidate will have a deep commitment to humanitarian principles and values and be willing to learn new skills and methodologies. S/he will have the ability to work under pressure and independently and demonstrate creative problem-solving skills. The candidate will have highly developed interpersonal communication skills and demonstrate strong management capacities.
         

        Ongoing Learning 

        In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development 
         

        Diversity, Equity & Inclusion 

        Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 
        We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. 
         

        Equal Employment Opportunity 

        Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 
        We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. 
         

        Safeguarding & Ethics 

        Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. 

        How to Apply:

        Qualified persons with disability are highly encouraged to apply.

        Interested candidates are encouraged to submit an application online HERE no later than Thursday, 19 August 2021
         
        Only short-listed candidates will be contacted.
         
        Please apply separate application for each position you are interested in.

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