1- Voice-Over Artist - UNRWA
CONSULTANCY - TERMS OF REFERENCE
Consultant – Voice-Over Artist, HQ Gaza, (Local)
BACKGROUND
UNRWA Information Management and Technology Department (IMTD) is seeking a Voice-Over Artist who will be responsible for supporting the existing portfolio of multimedia assets.DESCRIPTION OF DUTIES AND RESPONSIBILITIES
- Handles various responsibilities such as planning, scheduling, recording, editing all the aspects of the project.
- Delivers smoothly read out loud voice overs with conveying tone and emotion through the voice.
- Delivers audio soundtracks which must be post processed and ready to be integrated directly into the video
- The audio soundtracks should be provided in WAV and high-quality MP3 formats
- Supports the project managers in delivering their digital materials and organize the process as necessary.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A university degree from an accredited educational institution in computer science, business administration, languages, or other related disciplines.
- Minimum 2 years of experience in voice-over, tutorials, marketing, or TV shows.
- Solid experience specifically on Audacity, and Adobe Audition programs.
- Good experience and sound understanding to deliver clear soundtracks with free noise.
- Sound knowledge and hands-on experience in all types of businesses that can be involved in e.g., tutorials, explaining videos, and public service messages.
- Good sound and clear pronunciation for both Arabic and English scripts.
- Good command of spoken and written English.
COMPETENCIES
- Good communications skills.
- Strong ability to drive for results, to manage and deliver against multiple priorities on time.
- Strong analytical and problem-solving skills.
- Strong interpersonal and communication skills; verbal and written.
- Excellent planning and organizing skills.
- Flexibility and adaptability.
CONDITIONS OF SERVICE
- The duration of the consultancy is 3 to 11 months, extendable according to performance and availability of funds.
- Remuneration for this consultancy will be equivalent to grade 12; 1,259 USD and will depend on the qualifications and experience of the candidate.
- The incumbent will be based in Gaza.
APPLICATION PROCESS
Applicants should submit a cover letter and CV or UN Personal History Form clearly demonstrating the knowledge and experience required to meet the consultancy requirements via consultancy@unrwa.org indicating the title of this consultancy “Voice-Over Artist, HQ Gaza (Local)” in the subject line of the message. The deadline for the submission of applications is 22 November 2021.UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment.
consultancy@unrwa.org
2- Moodle Developer - UNRWA
Consultant - Moodle Developer, HQ Gaza (Local)
BACKGROUND
The purpose of this consultancy is that the Moodle expert will assist in the development, implementation and customization of Moodle system, the UNRWA official eLearning platform. The expert role is an experienced-level position which should have prior excellent experience of working with Moodle as an administrator and course/content designer, with knowledge of data management and query building using MySQL, web development including HTML, PHP, Javascript and CSS.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES
- Documents and evaluate the current implementation of Moodle eLearning platform and identify the gaps and windows for improvement.
- Optimizes Moodle platform security and performance.
- Develops and support Moodle Themes.
- Investigates and resolve Moodle application and server environment errors.
- Assesses and provide solutions for tickets submitted by the users.
- Develops the UNRWA Moodle management plan for maintenance, update, upgrade, integration and development of Moodle application and environment.
- Advises on the best practices related to Moodle management for organizations like UNRWA.
- Trains UNRWA involved permanent staff on Moodle management.
- Works as part of a team and meet deadlines.
- Undertakes such other tasks as may reasonably be required.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A university degree from an accredited educational institution in Computer Science or related disciplines.
- 2 years of experience in administration, development, and customization of LMS such as Moodle in an enterprise environment.
- Experience in different Moodle hosting solutions and knowledge of relevant security requirements.
- Experience in data management and query building using MySQL.
- Experience in web development including HTML, PHP/Laravel, Javascript/JQuery and CSS.
- Strong preference for Moodle Admin experience and content designer.
- Experience in webservers and cloud services such as AWS.
- Good command of spoken and written English.
COMPETENCIES
- Excellent problem-solving skills.
- Critical thinking skills.
- Strong organizational skills.
- Ability to build and develop relationships at all levels.
- Self-motivated and autonomous with effective time management abilities
DESIRABLE QUALIFICATIONS
- Experience in developing and supporting Moodle Themes.
- Knowledge in developing SCORM packages and LMS integration.
- Experience in working with Moodle Mobile (App and/or Theme).
- Use of project management software.
CONDITIONS OF SERVICE
- The duration of the consultancy is 3 to 11 months extendable according to performance and availability of funds.
- Remuneration for this consultancy will depend on the qualifications and experience of the candidate.
- Remuneration for this consultancy will equivalent to grade 11; 1,164.30 USD and will depend on the qualifications and experience of the candidate.
- The incumbent will be based in Gaza.
APPLICATION PROCESS
Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via
consultancy@unrwa.org
indicating the title of this consultancy “Moodle Developer, HQ Gaza (Local)” in the subject line of the message. The deadline for the submission of applications is 22 November 2021.
3- Moodle expert and e-Learning Course Developer - UNRWA
Consultant - Moodle expert and e-Learning Course Developer, HQ Gaza (Local)
BACKGROUND
The purpose of this consultancy is that the Moodle expert will assist in the development, implementation and customization of Moodle system, the UNRWA official eLearning platform. The expert role is an experienced-level position which should have prior excellent experience of working with Moodle as an administrator and course/content designer, with knowledge of data management and query building using MySQL, web development including HTML5, HTML5 Animation, PHP, Javascript and CSS.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES
- Gathers complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
- Documents code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support.
- Documents and evaluate the current implementation of Moodle eLearning platform and identify the gaps and windows for improvement.
- Optimizes Moodle platform security and performance.
- Develops e-courses using e-learning authoring tools and Integrate e-courses with Moodle
- Prepares the educational multimedia material, storyboarding, digital development, graphic design, animation, etc.
- Investigates and resolve Moodle application and server environment errors.
- Assesses and provides solutions for tickets submitted by the users.
- Develops the UNRWA Moodle management plan for maintenance, update, upgrade, integration and development of Moodle application and environment.
- Provides thought leadership in designing and developing innovative integrated solutions.
- Provides guidance in application design and development to more junior staff.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A university degree from an accredited educational institution in Computer Science or related discipline.
- Four years of experience in administration, development, and customization of LMS such as Moodle in an enterprise environment.
- Expert knowledge of Moodle theming, module configuration, custom module development, security.
- Experience in developing LMS solution based on Moodle from requirements to implementation.
- Experience in different Moodle hosting solutions and knowledge of relevant security requirements.
- Experience in web development including HTML5, HTML5 Animation, PHP/Laravel, Javascript/JQuery and CSS, and MySQL.
- Solid knowledge of learning theory and instructional design theory.
- Good backgrounds in educational multimedia production, storyboarding, digital development, test development, graphic design, etc.
- Demonstrable success on Moodle projects as a technical lead or senior individual contributor.
- Good command of spoken and written English.
COMPETENCIES
- Excellent problem-solving skills.
- Critical thinking skills.
- Strong organizational skills.
- Ability to build and develop relationships at all levels.
- Self-motivated and autonomous with effective time management abilities
DESIRABLE QUALIFICATIONS
- Experience developing e-courses using e-learning authoring tools (Adobe captivate, Storyline...etc.).
- Experience designing interactive e-courses.
- Experience designing offline/online assessments.
- Knowledge in developing SCORM packages and LMS integration.
- Experience participating in Agile projects.
- Familiarity with Jira, Bitbucket, Bamboo, Jenkins, AWS Cloud Services.
- Experience with UI and UX principles, concepts, and techniques.
CONDITIONS OF SERVICE
- The duration of the consultancy is 3 to 11 months extendable according to performance and availability of funds.
- Remuneration for this consultancy will depend on the qualifications and experience of the candidate.
- Remuneration for this consultancy will equivalent to grade 14; 1,490.30 USD and will depend on the qualifications and experience of the candidate.
- The incumbent will be based in Gaza.
APPLICATION PROCESS
Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via
consultancy@unrwa.org
indicating the title of this consultancy “Moodle expert & e-Learning Course Developer, HQ Gaza (Local)” in the subject line of the message. The deadline for the submission of applications is 22 November 2021.
4- Senior Net/Javascript Full-Stack Developer - UNRWA
Consultant – Senior Net/Javascript Full-Stack Developer, (Local)
BACKGROUND
UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza.
United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.
UNRWA Information Management and Technology Department (IMTD) is seeking Senior .Net/Javascript Full-Stack Developer who is responsible for full life cycle of medium to large sized complex projects; strong technical skills; strong ability to understand complex business processes. Develops solutions based on extensive technical knowledge, skills, and experience; influences client towards innovative/integrated solutions.
The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).
DESCRIPTION OF DUTIES AND RESPONSIBILITIES
ANALYSIS AND REQUIREMENTS GATHERING
- Gathers complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
DESIGN AND DEVELOPMENT
- Develops/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks.
- Documents code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support.
- Provides thought leadership in designing and developing innovative integrated solutions.
- Provides guidance in application design and development to more junior staff.
TESTING AND DOCUMENTATION
- Tests all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
- Develops and maintains documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
IMPLEMENTATION AND MAINTENANCE
- Implements changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
- Monitors changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution.
- Provides support by investigating and resolving issues, including complex issues to ensure prompt, effective service.
- Performs other duties as maybe required.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A university degree from an accredited educational institution in Computer Science, Computer Engineer, Information Technology, or related discipline.
- Professional experience in software development including 5 years as a .Net system analyst, designer, and Full-Stack developer as per the following:
- Cluster A: A minimum of 5 years of experience.
- Cluster B: A minimum of 7 years of experience.
- Experience developing RESTful APIs.
- Experience in deploying to Azure environment, use of Azure DevOps
- Expert knowledge of C#, .Net and .Net Core.
- Expert knowledge of JavaScript, React and /or Angular 2+
- Strong understanding of Front-end technologies including HTML, CSS, and jQuery.
- Strong troubleshooting skills
- Fluency in spoken and written English.
COMPETENCIES
- Excellent written and verbal communication skills, interpersonal and collaborative skills.
- High degree of initiative, dependability, and ability to work with little supervision.
- High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgment and maturity.
- Ability to deliver quality results.
- Excellent time management, organization, and attention to detail.
- Exemplary customer service skills.
- Demonstrable critical thinking and problem solving.
- Ability to provide and implement independently high quality, secure, and scalable solutions.
- Ability to thrive in an unstructured, fast-moving, and constantly evolving high growth environment.
- Ability to prioritize conflicting demands.
- Ability to execute assigned project tasks within established schedule.
- Ability to work collaboratively in a geographically dispersed team environment.
- Ability to maintain confidentiality.
- Ability to develop new skills and adapt to new technologies.
DESIRABLE QUALIFICATIONS
- Experience using Telerik Kendo.
- Experience in data visualization such as Highcarts, D3
- Experience developing integrations with Azure Cloud Services.
- Experience writing secure code to prevent vulnerabilities and exploits.
- Experience participating in Agile projects.
- Familiarity with Jira, Bitbucket,
CONDITIONS OF SERVICE
- The duration of the consultancy is 3 to 11 months extendable according to performance and availability of funds.
- Remuneration for this consultancy will depend on the qualifications and relevant experience as follows:
- Cluster A: $1,600.
- Cluster B: $1,800.
- The incumbent will be based in Gaza.
APPLICATION PROCESS
Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via
consultancy@unrwa.org
indicating the title of this consultancy “Senior Net/Javascript Full-Stack Developer” in the subject line of the message. The deadline for the submission of applications is 22 November 2021.
Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.
UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment.
5- Network Administrator - UNRWA
Consultant – Network Administrator (multiple positions), (Local)
BACKGROUND
UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza.
United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.
UNRWA Information Management and Technology Department (IMTD) is seeking Network Administrator to support the global operations of Network services hosted at UNICC Data Centre’s and customers managed network. The selected candidate will join the T2 Network Operations team of UNICC.
The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).
DESCRIPTION OF DUTIES AND RESPONSIBILITIES
Administrator
- Ensures continuous operation of the Network in ICC Data Centers and partners operations.
- Manages and maintains Network standard configurations and enhancements, installation and upgrade as well as assisting with the resolution of incidents and problems, and fulfils users request as a part of ISO 20000 established processes.
Deployment Team Member
- Final testing and deployment of Network and underlying services, and solutions as well as all related technical documentation.
- Participates in network vulnerability and remediation and technical review related to ICT security initiatives.
Operational Support:
- Provides on-going support at the T2 to ICC Network environment and related services and will participate in the automation projects and tasks for ICC and Partners.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A university degree from an accredited educational institution in Computer Science, Information Technology, or related discipline.
- Minimum 7 years of experience in administering and troubleshooting Cisco networking products, preferably in large Datacenter environment.
- Good knowledge and experience with network routing protocols like OSPF, BGP and MPLS
- Good knowledge and experience with network switching.
- Good knowledge and experience with network security.
- Ability to manage, configure and troubleshoot advanced F5 configurations with two-factor authentications implementations and improved security with web application firewalls.
- Ability to integrate F5 with products from other vendors and achieve high availability, security, and application performance optimization.
- Ability to update F5 to incorporate new features and bug fixes.
- Ability to manage, configure and troubleshoot Checkpoint Firewalls.
- Experience with Cisco ASA and/or Firepower Firewalls
- Ability to configure and troubleshoot VPN site-to-site implementations.
- Ability to perform network traffic packet capture and analysis.
- Ability to provide comprehensive analysis of different services and protocols like SMTP, HTTPS, and DNS
- Experience in shell scripting and automation tools (Python, Perl, Bash, Ansible…)
- Experience working within remote and virtual teams.
- Fluency in spoken and written English.
COMPETENCIES
- Teamwork and conflict resolution skills.
- Excellent written and verbal communication skills, interpersonal and collaborative skills.
- Customer facing experience and good communication skills.
- work effectively with minimum supervision.
- work under pressure and with minimum supervision.
- write documentation and reports.
- grasp complex concepts, logical and analytical approach to solving problems.
- Willingness to learn on the job.
DESIRABLE QUALIFICATIONS
- Cisco CCNA certificate
- Cisco CCNP Enterprise certificate or equivalent
- Checkpoint training certifications
- F5 training certifications
- install and configure network tools on Linux based machines.
- Knowledge of Cloud like AZURE and AWS
- Knowledge of Spanish
CONDITIONS OF SERVICE
- The duration of the consultancy is 3 to 11 months extendable according to performance and availability of funds.
- Remuneration for this consultancy will be equivalent to grade 17; 1,800 USD and will depend on the qualifications and relevant experience of the consultant.
- The incumbent can be from any of UNRWA fields of operations (Gaza, Jordan, Lebanon, Syria, or West Bank but will report to HQ Gaza)
APPLICATION PROCESS
Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via
consultancy@unrwa.org
indicating the title of this consultancy “Network Administrator” and field (area)/country of the candidate in the subject line of the message. The deadline for the submission of applications is 22 November 2021.