الإغاثة الكاثوليكية تعلن عن وظائف شاغرة في مجال العمل الميداني وإدارة العمليات والموارد البشرية
1- Resilience Field Officer
CRS JOB DESCRIPTION
- Job Title: Resilience Field Officer
- Department: Programs
- Reports to: Project Officer
- Location: Gaza
Job Summary
The Field Officer (FO) will assist project implementation by working directly with local partners, community members, and other CRS staff to coordinate monitoring, evaluation, accountability, and learning activities and events in support of Catholic Relief Services’ (CRS) work to serve the poor and vulnerable. The successful candidate will have a thorough and service-oriented approach to project implementation which ensures that communities feed into and benefit from a project that consistently applies best practices and constantly works towards improving the impact of the project for the people we serve.
Roles and Responsibilities
- Support the coordination, implementation, and monitoring of project activities at the field level, ensuring implementation schedules are met as per the detailed implementation plan (DIP), and that adherence to CRS systems for quality project implementation are strengthened.
- Support the project team to identify technical opportunities and challenges related to resilience programming (PSS, shelter, livelihoods) in coordination with the project team support capacity building activities for local implementing partners, in accordance with CRS Partnership Principles. Report on challenges and/or gaps identified to inform adjustments to the plan and implementation schedule.
- Coordinate communication and facilitate information sharing among the project team, implementing partners, and project communities to ensure full involvement of community leaders, and community representatives in the overall implementation and improvement of project activities.
- In coordination with the project team support capacity building events for partner staff and community representatives.
- Compile data provided at the community level as per project requirements and contribute to the preparation of reports.
- Support the dissemination of the CRS Safeguarding Policy & Code of Conduct and Ethics to local implementing partners, project beneficiaries, and relevant community members, including mechanisms to safely make report or provide feedback; ensure compliance with this policy and immediately notify supervisor of any concerns.
- Support project administration and backstop other functions, as assigned.
Basic Qualifications
- Bachelor's Degree required, ideally in a field related to social work, MHPSS, gender or international development
- Minimum two (2) years of NGO work experience required, ideally related to PSS, livelihoods and/or gender
- Experience working with partners and participating in community-engagement activities required
- Knowledge of safeguarding principles and practices
- Proficiency using MS Windows, MS Office packages (Excel, Word, PowerPoint), and ICT4D systems, required; familiarity with CommCare and PowerBI a plus
- Required Languages – Strong written and oral English and Arabic required
- Travel - Travel in Gaza required regularly
Knowledge, Skills and Abilities
- Observation, active listening and analysis skills with ability to make sound judgment
- Good interpersonal skills and the ability to interact effectively with diverse groups
- Good relationships management skills with ability to work collaboratively as part of a team
- Proactive, results-oriented and service-oriented
Preferred Qualifications
- Experience working with partner organizations (local NGOs/CBOs)
- Experience working with children, adolescents and/or caregivers
- Strong interpersonal skills and familiarity with protection mainstreaming
- Experience working with livelihoods programming, including Cash-for-Work
- Experience using IT solutions for project implementation/data collection and management a plus (e.g. Excel, CommCare, PowerBI)
How to Apply:
The position will remain open until filled; however, submission of application before March 23, 2022 is advised.
2- Human Resource & Operations Manager
CRS JOB DESCRIPTION
- Job Title: Human Resource & Operations Manager
- Reports To: Country Representative
- Location: Jerusalem or Gaza
Job Summary
You will partner with the Country Program (CP) Senior Management Team to provide overall strategic Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and vulnerable. You will analyze and anticipate HR programs, services, and operations needs and challenges in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce improvement solutions. You will also oversee the majority of the following operational functions - Logistics, Procurement, Administration, Fleet, Information and Communication Technology (ICT) and Audit - in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will promote stewardship of resources, help ensure principled compliance, proactively identify risk issues, and under supervision lead operational improvements.
Roles and Responsibilities
- Manage HR processes and activities to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
- Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues, especially in regard to recruitment, performance management, and employee relations.
- Lead training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for CRS staff and partners.
- Ensure staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, and personal and professional growth.
- Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all staff are valued. May serve as the CP focal point for Code of Conduct & Ethics and contribute to ensuring adherence and accountability to Safeguarding policies.
- Act as the CP’s key point of contact, internally and externally, on all HR-related matters. Represent the organization in forums related to HR management issues to stay abreast of standards, local laws, and industry best practices and to maintain peer contacts.
- Oversee record keeping through personnel files and/or Insight that adheres to required CRS, donor, and local law regulations. As needed provide analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
- Operations Roles and Key Responsibilities:
- Manage or coordinate operations functions – systems, processes and staffing – that meet CRS’ standards, donor requirements, and local regulations and support high-quality programming. Collaborate with programming leads to ensure appropriate project expenditures in line with financial plans and proper stewardship of material sources.
- Coordinate and monitor day-to-day operations to ensure support services are delivered with high-quality in an efficient manner. Identify and help address challenges that affect the proper stewardship and optimal utilization of program assets and resources (financial, human, and material). Proactively manage security and mitigate security risks.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high quality programming.
- Coordinate compliance with agency and donor requirements and local laws and regulations through periodic systems checks, review and assessment of operations policies and procedures. Coordinate response to issues that emerge from internal and external audits and provide guidance to implement improvements.
- Help maintain the proper conditions for learning - a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs and provide guidance for project teams and partners, which includes cross-departmental learning.
Basic Qualifications
- Bachelor’s degree in Human Resources Management or Business Administration required. Master’s degree in HR Management, Business Administration or Organizational Development preferred.
- Minimum of five years work experience in HR and/or administration preferably with an International or local NGO, with at least three of these years managing an HR function and strong knowledge of HR & operational best practices and standards.
- Required Languages – English and Arabic fluency required.
- Travel Required: regular travel within Jerusalem, West Bank and Gaza required.
Knowledge, Skills and Abilities
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
- Excellent strategic and analytical skills with ability to make sound judgment and decisions
- Very good planning, monitoring and organizational skills
- Able to maintain confidential information
- Proactive, resourceful, solutions oriented and results-oriented
- Strong customer service orientation with excellent communication, interpersonal and negotiation skills
Preferred Qualifications
- Additional education may substitute for some experience.
- Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
- Staff management experience.
- Strong experience in presenting, facilitating, and coaching on HR topics.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
How to Apply:
This posting will remain open until filled, however, submission by Sunday, March 27, 2022 is strongly advised.