Collaboration Systems Administrator - UNRWA
- Posting Title: Consultant – Collaboration Systems Administrator, (Local); (UNICC Partnership)
- Department/Office: United Nations Relief and Works Agency (UNRWA)
- Duty Station: HQ Gaza
- Posting Period: 04 April 2022 - 18 April 2022
- Job Opening Number: 22-UNRWA - Information Management - Gaza-178462-Consultant
- Staffing Exercise N/A
Result of Service
UNRWA is an equal opportunity employer and welcomes applications from both women and men.
UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.
Work Location
- Gaza, Jordan, Lebanon, Syria, or West Bank
Expected duration
- The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
- Remuneration for this consultancy will be 1,600 USD, depending on the fund availability, qualifications, and relevant experience.
- The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).
Duties and Responsibilities
- Assist in designing solutions with on-premise SharePoint and Office 365
- Assist in designing solutions with SharePoint Hybrid
- Manage standard administration activities for SharePoint, SharePoint Online, OneDrive for business and Teams
- Remediate issues after Microsoft upgrades to SharePoint Online are performed
- Perform improvements against the on-premise and online setup
- Maintain infrastructure diagrams up-to-date
- Apply monthly windows updates as required
- Development and implementation of legacy retirement plans for legacy systems and add-ins interfacing with SharePoint Online
- Deployment of SharePoint Cumulative Updates and Services Packs
- Monitoring - configuration; follow-up on alerts
- Management of access for users to SharePoint services
- Backup – configuration; monitoring; new requests; restore
- Incident analysis and troubleshooting, including troubleshooting with vendors
- Decommission environments
- Document monitoring and maintenance procedures
- Maintain system documentation and changelogs
- Develop PowerShell scripts for managing and automating the services
- Create Standard Operational Procedures
- Participate in user service request fulfillment, incident management, change management, and problem management
- Assist the Head of the Unit and Collaboration Services Lead on expert matters
- Perform other duties as may be required.
Qualifications/special skills
Academic Qualifications:
- A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;
Experience:
- A minimum of 5 years of experience for a bachelor’s degree and a minimum of 3 years for a master’s degree in SharePoint/SharePoint Online/Teams/OneDrive for Business Administrator
- Minimum 4 years supporting IIS, SharePoint, SQL
- Sound knowledge of administering on-premise SharePoint environments and in O365
- Sound knowledge of administering SQL Server
- Good knowledge in Cloud Technology especially in O365 and Azure
- Skills in general infrastructure, including system configurations, clustering, performance, and the use of security certificates
- Excellent knowledge of PowerShell scripting
- Experience in the Microsoft Technology landscape, including various server products.
DESIRABLE CERTIFICATES
- Microsoft Certified on SharePoint 2013/2016
- Microsoft Certified on O365 and/or Azure
Competency:
- Ability to effectively prioritize and execute tasks around changing priorities
- Excellent communication and organizational skills
- Excellent technical documentation skills
- Excellent interpersonal and client service skills
- Professional attitude
- Must be willing to participate in a 7 x 24 on-call support program and flexible hours, including some weekends and evenings.
Language:
● Fluent in spoken and written English.