Data & Learning Analyst - Mercy Corps
- Data & Learning analyst
- Location: Ramallah or Gaza Strip
- Position Status: Full-time, Regular employment
- Duration: One year with possibility of extension
- Department: Programs - Positive Youth Engagement Program/ USAID
- Closing Date: 17th- July - 2022 Midnight
GENERAL POSITION SUMMARY:
The Positive Youth Engagement Project has a complicated design of data design and has a huge data that will be gathered through the program implementation and we need to make sure that our program meets the youth’s needs along with the available resources and expected outcomes. Through Mercy Corps, Positive Youth Engagement Project will hire a Data and Learning Analyst.
The Data and Learning Analyst will provide analytical support to the Monitoring, Evaluation, and Learning (MEL) advisor to 1) support the organization of qualitative and quantitative data collection with the PYE team, partnering organizations, and target youth ages (10-19) to understand youth priorities to advance life and economic opportunities; 2) responsible for helping PYE program team to continuously learn and improve the programs and ensure we exceed our success metrics. This means going beyond what the data says on the surface to really look at the impact of our activities on the youth who are engaged. We are looking for someone who is willing to challenge the status quo to help us ensure we are making a positive impact.; 3) conduct analysis of quantitative and qualitative data collected by the project and will be expected to develop timely and concise analytical reports in English from this analysis; 4) He / She will also have a strong role in quality assurance, including by reviewing analysis conducted by other members of the team to meet the MC standards.; 5) collect qualitative and quantitative data on the program activities and provide the M&E team regular feedback; and 6) contribute to the documentation of related activities, and development of technical reports (e.g. weekly, quarterly, annual).
The Data and Learning Analyst will base either in Gaza or Ramallah and will be required to travel to all of the program locations.
ESSENTIAL JOB FUNCTIONS:
- The Data and Learning Analyst will be responsible for helping PYE to continuously learn and improve our programs and ensure we exceed our success metrics. This means going beyond what the data says on the surface to really look at the impact of our activities on the youth who are engaged.
- Working with program teams, ensure that data collection is efficient, effective, on time, and as per Mercy Corps M&E guidelines and USAID-donor requirements - Act as the safeguard to ensure reliability, quality, and timeliness, and develop a Data quality assessment process with partner organization/safe species and inhouse.
- Keep our data safe, secure, organized, and accessible by working with program teams and IT support, utilizing existing tools as well as staying on top of potential areas of improvement. Conduct spot checks on data to confirm the validity
- Ensure that information flows throughout PYE in a regular way that is useful for the audience, this includes managing the monthly dashboards as well as responding to other ad-hoc requests.
- Give program leads and senior management the tools, insights, and knowledge to make the right decisions on a regular basis. This includes analyzing relevant business metrics to determine the cost efficiency of activities.
- Work closely in collaboration with the different PYE programs to spot learning opportunities through running data analytics and deep dives regularly. Proactively identify opportunities for deep dives and follow up on whether action items have been addressed.
- Identify research opportunities that are impactful to the visibility of PYE as a leader within and contribute to youth
- Assist with the donor reporting process by compiling and reviewing reports and other communications.
- Prepare and deliver high-quality presentations (written and in-person) on the achievements, data, and learnings with program management, donors, and other external parties.
- Develop and improve our data science capabilities through the tools, visualizations, and systems we implement.
- Conduct qualitative research/data collection with program participants through focus groups and interviews.
- Analyze surveys, attendance, and other data to find areas for improvement in activities.
- Continually and proactively revisit the data collection tools and methodologies to ensure they will meet program, MC Global, and donor requirements.
- Work with program teams to find ways to automate repeated MEL tasks.
- Provide relevant training to the program team to ensure accurate and precise collection of data.
- Work with PYE Chief of Party and Monitoring, Evaluation, and Learning (MEL) advisor to implement the learning agenda. Participate in the design and conduct lessons learned sessions to program pillars as appropriate and agreed with the supervisor.
- Continually and proactively advocate for the data-driven decision making in which are decisions are based on both qualitative and quantitative data
- Proactively challenge the status quo and find blind spots within the data ecosystem
- Revisit and iterate on the success metrics to make sure PYE impact is being captured according to PYE’s new strategy
- Transfer all PYE databases into a database solution to secure data and to provide a proper infrastructure for data to be collected and analyzed
- Study the possibility of designing a new program for PYE that teaches data analysis, and dashboard building in response to global market demand for these set of qualifications
- Develop procedures regarding data privacy and protection, and follow the MC data management policies.
- Support in Building the capacity of partner organizations, CBOs and youth lead research unit in the data management and contribute to the learning agenda activities
- Provide support to the CRM team to automate all PYE repetitive tasks
Other Duties
- Commit to and support all efforts towards accountability, specifically to beneficiaries and adhering to the code of ethics and policies of Mercy Corps and the norms in the local society.
- Perform work beyond normal office hours when necessary. Compensatory time-off is to be agreed in advance with the MEL Advisor/HR.
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
- Any other duties as assigned by MEL Advisor.
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE:
- University degree in business administration, computer science, statistics, information and communications technology, or similar
- At least three years of proven experience in data collection and analysis
- Experience in qualitative and quantitative data collection
- Excellent Excel, Access, and Google Sheets skills or KOBO/ODK
- Experience with SQL, SPSS, PSPP, and database structure and CommCare is a plus
- Also knowledge of qualitative software is an advantage
- Excellent writing skills in English and Arabic
- Proficiency in MS Office, Slack, Google products (Drive, Docs), and Salesforce. PYE does not use email internally. We use Slack.
- Willingness to travel extensively throughout the West Bank and Gaza
- Willingness to work outside of normal business hours as required, especially evenings and weekends when program activities dictate.
SUCCESS FACTORS:
- Ability to work in a flat, fast-paced environment with others who are passionate about supporting Palestine’s Youth is at risk and
- Comfort with uncertainty and change—PYE is a big program but flexible and growing rapidly to meet youth needs and priorities. Just like our program, we seek staff who are adaptable and pitch in on what needs to be done-- even if not a part of one’s regular job description.
- Strong listening abilities to understand the needs of PYE’s youth and available community resources
- Superb attention to detail and ability to produce error-free work
- Positive attitude, passion for your work, and high energy levels
- Proactive, get-stuff-done mentality that always prioritizes outcomes, not just inputs
- Excellent written and oral communication skills;
- Strong interpersonal, conflict resolution, and negotiation skills;
- Excellent time and organizational management skills;
- Excellent ability to work under pressure and carry out multiple tasks simultaneously.
How to Apply:
Qualified persons with disabilities are highly encouraged to apply.
Interested and qualified candidates can apply online through Apply Now
no later than Sunday, 17th July 2022 - Midnight