Corporate Sales Executive - Ooredoo Palestine " Ramallah "
Corporate Sales Executive - Ramallah
Role Summary & Duties and Responsibilities:
- Managing and following up on all SME "Small and medium enterprises" Accounts in addition to Government Sector.
- Participating in promoting and developing Ooredoo offers and service usage through this channel.
- Setting objectives for short and long term periods in enhancing and maintaining a professional relationship with SME & Government Sector
- customers and developing the usage of Value Added Services.
- Following up on SME & Government Sector activation to ensure quality and efficiency as per each account request.
- Performing the accounts handover to the Corporate Account Management Team as per procedures.
- Assisting with any complaints and quality failures related to his/her accounts to solve the problems at the source.
- Delivering training on special services/offers to his channel through fleet managers.
- Ensuring that the proper performance of the following main tasks according to processes and procedures thus providing good customer experience & satisfaction during Acquisitions & activating corporate lines.
Skills:
- Excellent handling of customers by phone or face-to-face.
- Sound understanding of Managing sales accounts.
- Excellent communication and interpersonal skills.
- Excellent organizational skills.
- Ability to work under pressure.
- Strong written and communication skills.
- Computer Literacy knowledge (Microsoft).
- Proficiency in Arabic and English (oral and written).
- Valid Driving licens
Experience & Qualifications:
- Minimum of 3 years of experience in Sales. Previous experience in telecommunication is an advantage, ( fresh are welcome to apply )
- Bachelor degree in Business Administration, Marketing or any related field.