Program Assistant - Amideast " Jerusalem "

الصفحة الرئيسية

Program Assistant - Amideast " Jerusalem  " 



POSITION DESCRIPTION :

Amideast’s Jerusalem Program Assistant position is based at the organization’s office in Jerusalem, with travel in the West Bank as needed.

The Jerusalem Program Assistant is responsible for managing administrative and programmatic operations of the branch office in Jerusalem, in coordination with senior management and department heads based in Ramallah.  The Jerusalem Program Assistant will assist the Country Director with the management, growth, quality, and sustainability of Amideast’s English Language and Training program portfolio in Jerusalem, including English language teaching and learning programs for students and teachers, professional skills training, test preparation courses, and specialized training programs, including programs sponsored by donors and partners through grants and contracts.

RESPONSIBILITIES :

The employee will report to and receive general supervision, administrative guidance, and day-to-day supervision from the Country Director.  Specifically, the employee is responsible for the following duties:
  1. Answers inquiries about Amideast EL and training programs and services
  2. Administers placement tests, as needed
  3. Follow-up and collection of student grades and progress reports
  4. Handles customer relations and registers clients and follows up with clients
  5. Assists in developing proposal, training contracts, and reports for donors and corporate clients
  6. Supports teachers and organize class schedules
  7. Daily monitoring of class progress, customer satisfaction, etc. to ensure our quality standard
  8. Assist in the recruitment, supervision, and routine monitoring of international and national trainers
  9. Preparation of monthly teachers’ payments
  10. Preparation of teachers’ contracts
  11. Maintains student registrations in Proclass and office filing systems
  12. Maintains Amideast teacher resource library and Access library
  13. Create social media posts and respond to questions on social media in a timely manner
  14. Develop and update promotional materials
  15. Update Amideast website
  16. Assist in the development of marketing and sales plans
  17. Develop and maintain EL and training alumni database
  18. Track and report program impact, as needed
  19. Collect and analyze feedback from customers to measure satisfaction and success
  20. Supervise department intern
  21. Any other duties as assigned

Required : 

  1. Bachelor’s degree in English, TESOL, TEFL, Education, or related field
  2. Minimum three years of relevant work experience, education/training sector preferred
  3. Written and spoken proficiency in English - A valid TOEIC exam score minimum of 785 or CEFR B2 equivalent.
  4. Fluent spoken Arabic
  5. Possess a Jerusalem ID or valid work permit for Jerusalem
  6. Excellent communication and organizational skills
  7. Strong customer service orientation
  8. Positive attitude and ability to work independently as well as part of a team and be self-directed and motivated
  9. Familiarity with computers, proficiency in Microsoft Word, Excel, Outlook
  10. Preferred: Experience in social media marketing and graphic design
  11. Preferred: Working knowledge of the Hebrew language

How to Apply:

Qualified applicants should apply via the Amideast career portal and submit a coverletter and CV 

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