Business Analyst - UNRWA
- Posting Title: Consultant – Business Analyst, (Local); (HQ Gaza)
- Department/Office: United Nations Relief and Works Agency (UNRWA)
- Duty Station: HQ Gaza
- Posting Period: 05 April 2023 - 18 April 2023
- Job Opening Number: 23-UNRWA - Information Management - Headquarters Gaza-206233-Consultant
- Staffing Exercise N/A
Responsibilities
- Assists the Business Service Manager in systems analysis for the design, implementation, customization, and maintenance of the Agency software applications;
- Prepares technical documentation to capture user requirements and detailed system and programme specifications;
- Proactively communicates with business counterparts to ensure that detailed system requirements / specification documents are captured and documented comprehensively;
- Communicates the need for fixes and changes to the vendor support team and proactively follows up to progress the fixes / changes through to implementation;
- Undertakes testing on delivered fixes / changes against functional requirements / specifications and provides feedback for any changes required;
- Supports end users with user acceptance testing of changes / fixes;
- Provides end-user support;
- Assists in preparation of instruction manuals and other documentation for the systems and application(s) to which assigned;
- Assists in developing training material and conducting training of trainers for associated trainers working with users of applications to which assigned;
- Undertakes other tasks, as requested.
Education
- A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;
Work Experience
- A minimum of 4 years of experience for a bachelor’s degree or a minimum of 2 years for a master’s degree in implementation/support of SAP (or other enterprise systems) in areas of Public Sector Management, Finance, and reporting.
- • Knowledge of relational databases and SQL Server, MS Office, MS Project, or similar tools.
- • Formal training in business analysis, and/or software development.
Licenses & Certificates: DESIRABLE QUALIFICATIONS
- Project Management Certification (PMP, Prince2, Prince2 Agile, PMI Agile Certified Practitioner) or three years’ experience in project managing the delivery of IT systems.
- Report writing and knowledge of reporting tools (PowerBI, Crystal Reports, SQL Reporting Services, etc.).
- Experience in wireframe design.
- Knowledge or experience in Office 365 and/or SharePoint Online.
- Knowledge or experience of Microsoft DevOps and BMC Helix or similar collaborative software development tools and IT service management tools.
Languages
- Fluent in spoken and written English.
Special Notice
- The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
- Remuneration for this consultancy will be on 1,490.30 USD depending on the fund availability, qualifications, and relevant experience.
- The incumbent will be only from Gaza
How to Apply
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